Contact

one inbox.
real human.

No ticket system. No chatbot. No “we'll get back to you in 5–7 business days.” You write to sebastian@sg-systems.co, Sebastian writes back — usually within the hour.

Who's writing?

pick the closest one.

All roads go to the same inbox — tagging helps us reply faster.

👩‍🍳

I cook food

Want to sell on FoodBang, or already a vendor with a question? Apply as a vendor or write direct.

🍜

I eat food

Order issue, missing pickup, problem with a cook? Tap the flag icon in the chat with the cook, or email us direct.

📰

I'm a journalist

Story pitch, quotes, or numbers? Head to the press page — quick facts, story angles, and a logo-pack request form.

💼

I'm a partner

Payments rail, city partner, supply network, or investor? Email us direct with a one-liner — we'll set up a call if it's a fit.

The one email

just hit send.

sebastian@sg-systems.co

Typical reply: within the hour during the day, by next morning if you catch us asleep. Write like you'd text a friend — no “to whom it may concern” required.

✉ WRITE NOW
In the app

two taps + email for the rest.

Two support flows live in the app today. Everything else goes through the inbox — usually faster anyway.

  • Report a drop — tap the flag icon on the drop video and pick a reason. Team reviews within 24 hours.
  • Report someone in chat— tap the flag icon at the top of a DM thread to flag the person you're messaging.
  • Everything else — order problems, account questions, vendor setup, partnership asks — email sebastian@sg-systems.co. Sebastian replies direct, usually within the hour.
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